Privacy Policy

This Privacy Policy describes how Magnustic ("we", "us", or "our") collects, uses, and protects information you provide when using our website at https://magnustic.com.

1. Information We Collect

We collect information you provide directly to us, including when you:

• Fill out the consultation request form (name, email, phone number, company name, and your message)
• Contact us by any other means

We also collect basic usage data automatically when you visit our website, including your IP address, browser type, pages visited, and the date and time of your visit. This is collected via standard web server logs.

2. How We Use Your Information

We use the information we collect to:

• Respond to your consultation requests and enquiries
• Communicate with you about projects and services
• Improve our website and services
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties. We do not add you to any mailing list without your explicit consent.

3. Data Storage and Security

Consultation request data is stored in a secured database on our servers. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. Access to consultation data is restricted to the Magnustic team handling your enquiry.

Despite these measures, no data transmission over the internet is 100% secure. We cannot guarantee the absolute security of data transmitted to our site.

4. Cookies

Our website uses cookies to improve your browsing experience. For full details of what cookies we use and why, please read our Cookie Policy. You can manage your cookie preferences using the banner that appears when you first visit our site.

5. Data Retention

We retain consultation request data for as long as necessary to respond to your enquiry and for a reasonable period thereafter for our records. If you become a client, we retain project-related communications for the duration of the engagement and for a period of 7 years thereafter in accordance with standard business record-keeping requirements.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to any legal retention requirements)
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last updated" date. Continued use of our website after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our contact form.