Job tracking for repair shops
Capture customer details, device serial numbers, physical condition photos, reported faults, estimated costs, and customer signatures digitally.
Streamlined queue management allowing workshop managers to assign repair tickets based on technician expertise, workload, and diagnostic priority.
Automated inventory locking and deduction when components are added to an open repair job sheet, avoiding inventory discrepancies.
Keep customers informed at every stage (Intake, Diagnosing, Waiting for Parts, Repaired, Ready for Pickup) via automated WhatsApp and SMS alerts.
Track internal shop warranties, OEM manufacturer guarantees, and vendor replacement returns (RMA) with complete claim histories.
One-click checkout generating itemized repair bills combining technician labor charges, replaced hardware components, and applicable taxes.
Engineered on Magnustic's core PHP 8.2 and MySQL microservices architecture. Fully compatible with RESTful APIs, automated audit logs, and hybrid deployment modes.
Interested in deploying Repair Management System for your organization?
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